STOP LOSING Leads
YOU ALREADY PAID FOR
Most practices bleed 40-60% of inbound leads. Bad follow-up, no tracking, voicemail during business hours. We fix all of it.
WHERE YOUR Patients GO
We audit every practice before building anything. These are the four places we find the biggest leaks, every single time.
Phone Goes to Voicemail
35% of calls go unanswered during business hours. Each missed call is a $1,200-3,000 patient walking to your competitor.
No Follow-Up System
72% of leads who don't book on the first call are never contacted again. They wanted the treatment. Nobody called them back.
Web Forms Go Nowhere
48hrs is the average response time to a website inquiry. By then, the patient has already booked somewhere else.
No Tracking in Place
0% of practices we audit can tell us their cost-per-lead or booking conversion rate. You can't fix what you can't measure.
EVERY LEAD Accounted FOR
Your marketing spend means nothing if the leads it produces disappear into voicemail boxes and unanswered web forms. We design the infrastructure that catches every inquiry and moves it toward a booked appointment. Then we connect you with the right vendors to build it.
The systems run 24/7. A lead that comes in at 9pm on a Thursday gets the same response as one at 10am on a Tuesday.
Call Tracking & Recording
Every phone call gets tracked to its source, recorded, and scored. You'll know exactly which channels produce patients and which waste money.
Speed-to-Lead Systems
Automated SMS and email within 60 seconds of any form submission. Confirms the inquiry, sets expectations, and provides a direct booking link.
Follow-Up Sequences
Drip campaigns that nurture leads over 7-14 days with treatment education and social proof. Each message moves toward a booked consultation.
Staff Handoff Protocol
Hot leads get flagged with full context: what treatment they want, what stage they're at, and every previous interaction. Your team calls with information, not cold.
$15K-30K IN YOUR Database
Your existing patient database is the cheapest source of revenue you have. Most practices have hundreds of patients who came in once or twice, liked the results, and just drifted away. No one followed up.
We design reactivation campaigns that mine your database for dormant patients. Targeted email sequences, SMS reminders for lapsed Botox patients, birthday and anniversary offers with real urgency (not "Happy Birthday, here's 10% off"). The messaging is specific to the treatment they had and the time since their last visit.
Average result: $15K-30K in reactivated revenue within 60 days. Zero ad spend required. These are patients who already trust you. They just need a reason to come back.
Reactivation works best when paired with staff training. Your front desk needs to handle the returning patient differently than a cold lead. They already have a relationship with your practice. The conversation should reflect that.
KNOW YOUR Numbers
You can't improve what you don't measure. Most practices track revenue, but almost none track the pipeline that produces it. How many leads came in this month? From which channels? What percentage booked? What's your cost per acquisition by treatment type?
We specify the tracking that connects every dollar of ad spend to a specific patient outcome. Not vanity metrics like impressions or click-through rates. Real metrics: cost per lead, cost per booked appointment, cost per patient acquired.
When you can see that Google Ads produces patients at $147 each and Instagram produces them at $340, the next budget conversation takes about 5 minutes. Data removes the guesswork. It also gives your device investment decisions a solid demand foundation.
CLIENT Metrics
FIND OUT WHERE YOUR Leads GO
We'll audit your current lead flow and show you exactly where patients are falling out. Most practices find $10K-20K in recoverable monthly revenue.
Get a Lead Audit